Terms of Service

These terms apply when you visit the website, create an account or place an order. By using the website, you agree to these terms. Mandatory consumer rights remain unaffected.

Using the website

You must provide accurate information and use the website lawfully. You are responsible for keeping account credentials confidential. We may limit access where necessary to protect customers, prevent misuse or maintain the service.

Products and prices

Product descriptions and images are intended to be accurate. Minor variations may occur because of display settings or production changes. Prices, taxes and delivery charges are shown before payment. We may correct clear pricing or description errors before accepting an order.

Orders

An order is an offer to purchase. An automated acknowledgement confirms receipt, not acceptance. A sales contract is formed when we send an acceptance or dispatch confirmation. If an item is unavailable, we will cancel the affected item and refund any amount paid.

Payment

Payment must be authorised by the payment provider. We may carry out reasonable fraud and security checks. Ownership passes after full payment; risk passes as required by applicable consumer law.

Delivery and returns

Delivery estimates appear at checkout or in the order confirmation. The Shipping Policy and Returns and Refunds Policy form part of these terms. Where a statutory right of withdrawal applies, it is not reduced by these terms.

Conformity and legal guarantee

Goods must match their description, be fit for their normal purpose and meet applicable quality requirements. Remedies for faulty or non-conforming goods are provided in accordance with mandatory law and may include repair, replacement, price reduction or refund.

Intellectual property

Website content is protected by applicable intellectual property law. You may use it for personal shopping purposes only. You may not reproduce, resell, scrape or commercially exploit it without permission.

Liability

Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud, deliberate misconduct or death or personal injury caused by negligence where applicable. For other losses, liability is limited only to the extent permitted by law.

Changes and severability

We may change the website and these terms for future use. Changes do not alter orders already accepted unless the law or the customer permits it. If one provision is unenforceable, the remaining provisions continue to apply.

Law and contact

Applicable law governs these terms without removing mandatory protections available in your country of residence. Contact shoplyrra@gmail.com with questions or complaints.